Automate tickets agents can't solve

Flowian.ai is the AI-powered workflow automation platform that sits on top of your helpdesk. We analyze incoming tickets, understand what needs to happen, and execute the entire workflow end-to-end—from updating systems to closing the ticket automatically.

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Orchestration

Tickets that need multiple systems now resolve alone

Your agents spend time jumping between tools, pulling data, updating records, and waiting for other teams. Flowian.ai reads the ticket, gathers information from every connected system, and executes the entire resolution without human hands touching it again.

Core

What makes us different

Built for teams that need real execution, not suggestions

Agents

AI agents that execute

Real action in your support stack, not just recommendations

Integration

Deep Freshdesk integration

Create, update, and resolve tickets based on your logic

Automation

No-code workflow builder with AI execution

Define the workflow once, let AI handle the rest

Start automating today

Let us show you how your team can reclaim hours every week

Ticket arrives and gets understood

Flowian.ai reads the ticket and determines what needs to happen.

AI agents complete the workflow

Systems get updated, data flows where it needs to go, no manual steps.

Ticket closes automatically

The work is done. Your team moves on to what matters.

Impact

What you gain

Speed, accuracy, and time back for your team.

Productivity

10x faster tickets

Agents focus on complex issues that need human judgment.

Accuracy

Zero manual errors

Workflows execute the same way every time, no variation.

Efficiency

Tickets that used to get stuck now resolve

Multi-step processes that fell through cracks now complete automatically.

Results

The numbers that matter most

Teams using Flowian.ai see immediate gains in speed and accuracy. Tickets that once required manual handling now resolve automatically. The work gets done faster, cleaner, and without the errors that come from repetition.

Faster ticket resolution

10x

Agents close tickets in minutes instead of hours

Manual work eliminated

80%

Repetitive processes now execute without human intervention

Error rate reduction

99%

Workflows execute consistently every single time

Automation
7 min read

Why support teams fail without automation

Published on
14 Jan 2025

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Integrations

We offer a seamless integration across your usual set of tools & softwares

Our system collects data from multiple sources, and automatically populate tickets based on your exact logic. Workflows execute inside your ticketing tool without leaving the platform, creating, updating, and closing tickets seamlessly.

Expanding

Freshdesk support launches this quarter

Same power as Freshdesk. Automate ticket workflows, update records, and resolve issues end-to-end within your Zendesk environment.

Roadmap

Gorgias and Shopify integrations coming next

We're building connectors for the platforms your team already uses. More integrations mean more workflows you can automate.

Questions

Everything you need to know about automating your support workflows

How does Flowian.ai work?

Flowian.ai sits on top of your helpdesk and reads incoming tickets to understand what needs to happen. Our AI agents then execute the entire workflow end-to-end, updating systems and closing tickets automatically without manual intervention.

Does it work with Freshdesk?

Yes. We have deep integration with Freshdesk, allowing us to create, update, and resolve tickets based on your custom logic and conditions. Zendesk, Gorgias, and Shopify integrations are coming soon.

What happens to complex tickets?

Flowian.ai handles repetitive, multi-step workflows automatically. Complex issues that need human judgment still go to your agents, but they now have time to focus on what matters instead of drowning in process.

How fast is ticket resolution?

Teams using Flowian.ai see ticket resolution times drop by 10x. Workflows that used to take hours now complete in minutes, with 80% of manual work eliminated and error rates falling to nearly zero.

Can we build custom workflows?

Absolutely. Our no-code workflow builder lets your team define exactly how tickets should flow through your systems. Flowian.ai then executes those workflows with intelligence, adapting to each ticket's unique needs.

Still have questions?

Reach out to our team and we'll walk you through it

Ready to move faster

See Flowian.ai in action with your own tickets and workflows